Our Commitment to Your Privacy
We collect only what’s necessary to provide a quote and schedule a service. Here’s the precise breakdown of how your data is handled, protected, and never misused.
What We Gather & Why
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Contact Details
Name, email, and phone for service quotes and scheduling.
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Property Information
Address and space type (office, villa, etc.) for accurate service scoping.
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Service Preferences
Requested date/time and any specific cleaning requirements.
We do NOT collect payment information on our site. All transactions are handled securely in person or via a separate, PCI-compliant payment processor.
The Legal Basis
We process your personal data based on one of two legal grounds. For quote requests and service scheduling, our basis is legitimate interest—you have inquired about our services, and we need your data to respond accurately. If you opt into our newsletter, we rely on your explicit consent.
Our Data Minimization Principle
Cleanmode operates on a strict data minimization policy. We only ask for information essential to the quote and booking process. We do not build user profiles, track your browsing behavior across other websites, or purchase data from third-party brokers. Your data is used exclusively to facilitate a direct service relationship with our company.
Technical Safeguards
We treat your data with the same care we treat your property. Our infrastructure is built to enforce privacy by design.
Encryption
All data in transit is encrypted via TLS 1.2+. Data at rest is encrypted using AES-256 standards.
Access Control
Strict role-based access controls. Only essential personnel can view customer data, and all access is logged.
Regular Audits
We conduct quarterly security and privacy audits to identify and remediate vulnerabilities proactively.
No Third-Party Sharing
We do not sell or rent your personal data. The only exception is with mandatory legal or regulatory requests.
Our data is hosted on secure, enterprise-grade infrastructure with regular security audits.
Your Rights & How to Exercise Them
Under GDPR and Turkish Personal Data Protection Law (KVKK), you have clear rights over your data. We have processes to uphold them.
Right to Access & Portability
Request a copy of all personal data we hold on you in a common, machine-readable format.
Right to Rectification
Ensure your data is accurate. If it's not, we will correct it promptly upon verification.
Contact to Request a Change →Right to Erasure ("Right to be Forgotten")
Request deletion of your personal data, where legally permissible. Note: We may retain basic info for legal compliance (e.g., invoices for tax records).
Right to Restrict Processing
Temporarily suspend the processing of your data while a dispute over its accuracy or lawfulness is resolved.
Submit a Restriction Request →As a property manager for several short-term rentals, I need to schedule cleanings quickly. I was concerned about handing over keys and guest contact info. The cleanmode process was transparent—I only provided the address and the number of rooms, and their quote was specific. They don't ask for anything extra.
Kızılay Property Manager
Scenario: Scheduling recurring turnover cleans
Questions About Your Data?
Our Data Protection Officer is available to address any concerns or requests regarding your privacy.
Last Updated: January 2026