1 Service Request Form
Best for: Detailed quotes with photos, complex project briefs, long-term contracts.
- • Quote response: 24 business hours
- • Ideal for: Apartments, offices, pre-event cleans
A Direct Line to a Cleaner Ankara Home.
For those who value precision over promises. Our contact process is designed for clarity: no vague estimates, no hidden fees, just a clear path from your inquiry to a spotless result.
The Quote, Decoded
Your Ankara Cleaning Specification
- Required Inputs
- Square meters, room count, surface types
- Frequency Options
- One-time / Weekly / Bi-weekly / Post-Construction
- Response Time
- 24 business hours
- Quote Model
- Fixed-Price (No Travel Fees)
- Best For
- Detailed, Accurate Estimates
Why a Detailed Brief Beats a Quick "Estimate"
A cleaning quote isn't a guess—it's a blueprint. In Ankara, the difference between a 2-hour service and a 6-hour deep clean often lies in details a generic form misses: the number of windows facing the dusty steppe, the presence of heated floors (so common here) that need special cleaning protocols, or intricate tile work that requires hand-cleaning.
Our process starts with your description. We ask for the specific room count, the approximate square meters (crucial for our equipment planning), and the materials (parquet, marble, ceramic). This allows us to assign the right team size and equipment—from HEPA vacuums for fine dust to specialized microfiber cloths for sensitive surfaces.
Note: "Kitchen" isn't a unit. A kitchen with stainless steel appliances and stone countertops requires a different chemical and time allocation than one with standard laminate. We spec for the materials, not just the room name.
Field Note: The Notepad
How to Reach Us: A Practical Matrix
Choose the channel that matches your urgency and the complexity of your request. Each path has a designed purpose.
2 Direct Line
Best for: Quick questions, schedule confirmations, existing client support.
- • Response time: Within 2 hours (Mon-Fri, 9:00-18:00)
- • Ideal for: Rescheduling, urgent clarifications
3 Email
Best for: Formal invoices, detailed project proposals, legal correspondence.
- • Response time: 48 business hours
- • Not for urgent scheduling
4 Office Line
Best for: Initial contact, general inquiries.
- • Hours: Mon-Fri, 9:00-18:00
- • For quotes, we may redirect to the form
Common Contact Mistakes (And How We Avoid Them)
The "Too Simple" Quote
A message like "clean my apartment" results in a generic range. We avoid this by asking for specifics upfront. Your detail saves everyone time.
Wrong Channel for Urgency
Emailing for a same-day reschedule will fail. We use WhatsApp for real-time coordination, as it allows for quick, app-based scheduling.
Hidden Access Info
Not mentioning building security, elevator codes, or parking limitations delays arrival. We have a field for this in our form to prevent delays.
Assuming Availability
We book out 3-5 days in advance for deep cleans. Submitting a request for tomorrow's service without a note often can't be fulfilled. It's better to plan.
Request a Service Specification
Complete this brief. We'll reply within 24 business hours with a fixed-price quote tailored to your space.
Glossary: Terms We Use (And What They Mean for You)
Deep Clean
A comprehensive, top-to-bottom service. We clean inside cabinets, appliances, windows, and address buildup. For most homes, this is the first clean before switching to maintenance.
Maintenance Clean
A sustaining clean for spaces already in good order. Focuses on dusting, vacuuming, surface wiping, and bathroom/kitchen sanitation. Ideal for weekly or bi-weekly schedules.
HEPA Filtration
Standard on all vacuums. Crucial for Ankara's dust profile, capturing fine particles rather than redistributing them into the air you breathe.
Fixed-Price
The quote you receive is the final price. No surcharges for standard supplies, travel within Ankara, or the team size specified. Exclusions (e.g., mold remediation, hoarding cleanup) are noted upfront.
Office Location
Necatibey Cd. No:72 D:13Kızılay, Ankara, Türkiye
Phone: +90 312 231 14 16
Mobile: +90 543 423 55 27
Email: [email protected]
Hours: Mon-Fri: 9:00 – 18:00
Before You Send
- ✓ Include your district for accurate travel estimates.
- ✓ Mention any building access restrictions (security, codes).
- ✓ Note materials that need special care (real marble, antique wood).
- ✓ If you have a photo, attach it. It's the best tool for accuracy.
Map for reference: